Shipping policy

At Vintage Studio, we want you to be completely satisfied with your purchase. We strive to provide a seamless shopping experience, from the moment you place your order to when it arrives at your doorstep.
Shipping Information
Processing Time: Orders are typically processed and dispatched within 1-2 business days.
Delivery Timeline: We aim to deliver your gadgets within 7 days from the date of dispatch.
Tracking: Once your order has shipped, you will receive a confirmation email with your tracking number so you can follow your package's journey.
7-Day Return Policy
If you are not entirely happy with your purchase, you have 7 days from the date of delivery to initiate a return.
Eligibility Conditions:
The item must be in its original condition, unused, and in the same state as you received it.
The product must include all original packaging, tags, and accessories.
Proof of purchase (receipt or order confirmation) is required for all returns.
Non-Returnable Items:
Items marked as "Final Sale."
Products that have been unsealed or used, where hygiene or safety is a concern.
Customized or personalized orders.
How to Initiate a Return
Contact Us: Reach out to our support team at infovintagestudiooficial@gmail.com with your order number and the reason for your return.
Authorization: Once your request is reviewed, we will provide instructions on how and where to send your package.
Shipping: Please ensure the item is packed securely. We recommend using a trackable shipping service as we cannot be held responsible for lost return shipments.
Refunds & Exchanges
Refunds: Once we receive and inspect your returned item, we will notify you of the status. If approved, a refund will be initiated to your original method of payment. Please note that it may take a few business days for your bank or card issuer to process the transaction.
Damaged or Incorrect Items: If your item arrived damaged or you received the wrong product, please contact us immediately upon receipt so we can evaluate the issue and make it right.